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Call Number |
Title |
Author |
Status |
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Z711.A393 2003
|
Puzzles and essays from "The exchange" : tricky reference questions.
|
Anderson, Charles R., 1935-
|
IN
|
|
Z711.C66 2003
|
Cooperative reference : social interaction in the workplace.
|
|
IN
|
|
Z711.D65 2001
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Doing the work of reference : practical tips for excelling as a reference librarian.
|
|
IN
|
|
Z711.E52 2001
|
Emerging solutions in reference services : implications for libraries in the new millennium.
|
|
IN
|
|
Z711.F645 2008
|
Crash course in reference.
|
Ford, Charlotte.
|
IN
|
|
Z711.H45 2010
|
Assessing service quality : satisfying the expectations of library customers.
|
Hernon, Peter.
|
IN
|
|
Z711.J36 2003
|
Introduction to reference work in the digital age.
|
Janes, Joseph.
|
IN
|
|
Z711.L62 2006
|
Libraries and the fight against HIV/AIDS, poverty, and corruption.
|
|
IN
|
|
Z711.P338 1996
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Patron behavior in libraries : a handbook of positive approaches to negative situations.
|
|
IN
|
|
Z711.R44 1982
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Reference and information services : a new reader.
|
|
IN
|
|
Z711.S57 2012
|
Fundamentals of managing reference collections.
|
Singer, Carol A.
|
IN
|
|
Z711.W45 2000
|
Evaluating reference services : a practical guide.
|
Whitlatch, Jo Bell.
|
IN
|
|
Z711.W275 1994
|
Customer service : a how-to-do-it manual for librarians.
|
Walters, Suzanne.
|
IN
|
|
Z712.I57 1987
|
Circulation policy in academic, public and school libraries.
|
Intner, Sheila s.
|
IN
|
|
Z712.M36 1998
|
Managing overdues : a how-to-do-it manual for librarians.
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|
IN
|
|
Z716.3.K79 2000
|
A practical guide to marketing for public agencies and non-profit organizations: marketing library and information services.
|
Koontz, Christine M.
|
IN
|
|
Z716.4.G665 2003
|
The enduring library : technology, tradition, and the quest for balance.
|
Gorman, Michael, 1941-
|
IN
|
|
Z716.4.J64 2010
|
This book is overdue! : how librarians and cybrarians can save us all.
|
Johnson, Marilyn, 1954-
|
IN
|
|
Z716.6.R3 1992
|
Creating newsletters, brochures, and pamphlets : a how-to-do-it manual.
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Blake, Barbara Radke.
|
IN
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|
Z716.9.D57 2004
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The evolution of library and museum partnerships : historical antecedents, contemporary manifestations, and future directions.
|
Dilevko, Juris.
|
IN
|
|
Z716.45.T35 1999
|
Founding and funding family literacy programs : a how-to-do-it manual for librarians.
|
Talan, Carole.
|
IN
|
|
Z7164.B5048 1994
|
Family planning and reproductive health services in Ghana : an annotated bibliography.
|
|
IN
|
|
Z718.1.P36 1992
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Building the reference collection : a how-to-do-it manual for school and public librarians.
|
Patrick, Gay D.
|
IN
|
|
Z718.2.U6F59 1998
|
Running summer library reading programs : a how to do it manual.
|
Fiore, Carole D.
|
IN
|
|
Z718.3.W67 1992
|
Promoting reading with reading programs : a how-to-do-it manual.
|
Davis, Robin Works, 1962-
|
IN
|
|