Titles Matching:  Customer services--United States.
  Title Author Call Number Status
Book Customer service : a how-to-do-it manual for librarians. Walters, Suzanne. Z711.W275 1994 IN
Book The quality library : a guide to staff-driven improvement, better efficiency, and happier customers. Laughlin, Sara, 1949- Z678.L34 2008 IN
 

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