Titles Matching:  Customer services.
  Title Author Call Number Status
Book Calming upset customers : staying effective during unpleasant situations. Morgan, Rebecca L. HF5415.5.M666 1989 IN
Book Keep the customer! : making customer service your competitive edge. Desatnick, Robert L. HF5415.5.D47 1990 IN
Book Student-centered operations: a guide to building, implementing and improving one-stop shops. HF5415.4.St9 2005 IN
Video Valuing diversity multi cultural communication. MITC DVD 1449 IN
Book Who’s your Gladys? : how to turn even the most difficult customer into your biggest fan. Suttle, Marilyn. HF5415.5.S885 2009 IN
 
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