Titles By: Hernon, Peter.
Author
Title
Call Number
Status
Hernon, Peter.
An action plan for outcomes assessment in your library.
Z675.U5H54 2002
IN
Hernon, Peter.
Assessing service quality : satisfying the expectations of library customers.
Z711.H45 2010
IN
Improving the quality of library services for students with disabilities.
Z711.92.P5I47 2006
IN
Outcomes assessment in higher education : views and perspectives.
LB2331.63.O88 2004
IN
Revisiting outcomes assessment in higher education.
LB2331.63.R48 2006
IN
Select editions, 1999.
PN6013.5.S4 1999
IN
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