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Z711.W45 2000
Copies In: 1
Copies Owned: 1
Book Book
TITLE: Evaluating reference services : a practical guide / Jo Bell Whitlatch.
AUTHOR: Whitlatch, Jo Bell.
PUBLISHED: Chicago : American Library Association, 2000.
DESCRIPTION: vi, 226 p. ; 23 cm.
NOTES: Includes bibliographical references and index.
SUBJECT: Reference services (Libraries)--Evaluation.

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