| TITLE: |
Customer service : a how-to-do-it manual for librarians / Suzanne Walters. |
| AUTHOR: |
Walters, Suzanne. |
| SERIES: |
How-to-do-it manuals for librarians ; no. 41 |
| SERIES: |
How-to-do-it manuals for libraries ; no. 41. |
| PUBLISHED: |
New York : Neal-Schuman Publishers, c1994. |
| DESCRIPTION: |
iii, 115 p. : ill. ; 28 cm. |
| NOTES: |
Includes bibliographical references (p. 111-113) and index. |
| SUBJECT: |
Libraries and readers--United States. |
| SUBJECT: |
Customer services--United States. |
Title Information
