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| TITLE: |
Web portals and higher education : technologies to make IT personal / Richard N. Katz and associates. |
| ADDED TITLE: |
Web portals & higher education |
| AUTHOR: |
Katz, Richard N. |
| PUBLISHED: |
San Francisco : Jossey-Bass, c2002. |
| DESCRIPTION: |
xxiv, 171 p. ; 23 cm. |
| EDITION: |
1st ed. |
| NOTES: |
"A joint publication of EDUCAUSE and NACUBO. Sponsored by Oracle Corporation and KPMG Consulting." |
| NOTES: |
Includes bibliographical references and index. |
| NOTES: |
It's a bird! It's a plane! It's a-- portal? / Richard N. Katz -- Customer-centered resources / Ed Lightfoot and Weldon Ihrig -- Customer relationship management : a vision for higher education / Gary B. Grant and Greg Anderson -- All about web portals : a home page doth not a portal make / Howard Strauss -- E-business in higher education / Robert B. Kvavik -- The business challenges / Diana Oblinger and Larry Goldstein -- Portal technology opportunities, obstacles, and options : a view from Boston College / Bernard W. Gleason -- Portal technology opportunities, obstacles, and options : a view from the California State University / Steven L. Daigle and Patricia M. Cuocco -- The organizational challenge : IT and revolution in higher education / John R. Curry -- The policy challenges / Richard N. Katz and Rhonda I. Gross -- Summing up / Richard N. Katz and Larry Goldstein. |
| SUBJECT: |
Internet in higher education. |
| SUBJECT: |
Educational technology. |
| SUBJECT: |
Information technology. |
| ADDED ENTRY: |
Oracle Corporation. |
| ADDED ENTRY: |
KPMG Consulting. |
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