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Z711.C66 2003
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Book Book
TITLE: Cooperative reference : social interaction in the workplace / Celia Hales Mabry, editor.
PUBLISHED: Binghamton, NY : Haworth Information Press, c2003.
DESCRIPTION: 290 p. ill. ; 23 cm.
NOTES: "Co-published simultaneously as The reference librarian, numbers 83/84, 2003."
NOTES: Includes bibliographical references and index.
NOTES: User perspectives on staff cooperation during the reference transaction / Pamela J. McKenzie -- A product of social interaction : tag-team reference and workplace relationships / Michelle S. Millet -- Reference service in the context of library culture and collegiality : tools for keeping librarians on the same (fast flipping) pages / Lisa F. Lister -- The reference interview as partnership : an examination of librarian, library user, and social interaction / Celia Hales Mabry -- Interpersonal skills in the reference workplace / Lorraine J. Pellack -- Building a learning culture for the common good / Corinne Laverty, Melody Burton --
NOTES: Crossing three bridges : linking librarianship and teaching across the P-16 educational continuum / Tracy L. Hull, Natalia Taylor -- Cooperative reference desk scheduling and its effects on professional collegiality / Valery King -- Cooperation in a multi-faceted reference department : blending resources, personnel, and services of reference, instruction, interlibrary loan, and government documents / De
NOTES: lla H. Darby ... [et al.] -- Why social interaction and good communication in academic libraries matters / Maria Anna Jankowska, Linnea Marshall -- Cooperative reference and collection development : the Science and Technology Group at the University of Tennessee Libraries / Teresa U. Berry, Flora
NOTES: G. Shrode -Improving reference services through a library website : strategies for collaborative change / Debra Engel, Sarah
NOTES: Robbins --Libraries.
SUBJECT: Electronic reference services--Libraries.
SUBJECT: Academic libraries--Reference services.
SUBJECT: Reference librarians--Professional relationships.
SUBJECT: References services--Libaries.

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