TITLE: |
The quality handbook for health care organizations : a manager's guide to tools and programs / Yosef D. Dlugacz, Andrea Restifo, Alice Greenwood. |
AUTHOR: |
Dlugacz, Yosef D., 1947- |
PUBLISHED: |
San Francisco : Jossey-Bass, c2004. |
DESCRIPTION: |
xxvii, 256 p. : ill. ; 23 cm. |
EDITION: |
1st ed. |
NOTES: |
Includes bibliographical references (p. 245-247) and index. |
NOTES: |
The role of the manager -- Managing quality -- Information and prioritization -- Managing quality data -- Using quality tools and statistical methods for data analysis -- Translating information into action -- Working with guidelines -- Communication and accountability |
SUBJECT: |
Health services administration. |
SUBJECT: |
Health facilities--Personnel management. |
SUBJECT: |
Medical care--Quality control. |
SUBJECT: |
Quality Assurance, Health Care--organization & administration--United States. |
SUBJECT: |
Critical Pathways--United States. |
SUBJECT: |
Data Collection--methods--United States. |
SUBJECT: |
Data Interpretation, Statistical--United States. |
SUBJECT: |
Quality Indicators, Health Care--United States. |
ADDED ENTRY: |
Restifo, Andrea, 1965- |
ADDED ENTRY: |
Greenwood, Alice. |