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Z711.W275 1994
Copies In: 1
Copies Owned: 1
Book Book
TITLE: Customer service : a how-to-do-it manual for librarians / Suzanne Walters.
AUTHOR: Walters, Suzanne.
SERIES: How-to-do-it manuals for librarians ; no. 41
SERIES: How-to-do-it manuals for libraries ; no. 41.
PUBLISHED: New York : Neal-Schuman Publishers, c1994.
DESCRIPTION: iii, 115 p. : ill. ; 28 cm.
NOTES: Includes bibliographical references (p. 111-113) and index.
SUBJECT: Libraries and readers--United States.
SUBJECT: Customer services--United States.

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