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HF5415.53.R13 2002
Copies In: 1
Copies Owned: 1
Book Book
TITLE: Embrace the oxymoron customer service in higher education / Neal Raisman
ADDED TITLE: Customer service in higher education
AUTHOR: Raisman, Neal
PUBLISHED: Horshman, PA: LRP Publication, 2002.
DESCRIPTION: iii,191 p.; 26 cm.
SUBJECT: Customer service
SUBJECT: Education--Evaluation.

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